Getting started
Set up your shop profile, software workspace, catalogue and first order.
Help center
How can we help?
Browse the topics florists ask most. Still stuck? Real humans on email + WhatsApp, typical reply under 30 minutes.
POS basics
Cart, payments, receipts, refunds, walkthrough of the till flow.
Inventory + receiving
Upload SKUs, snap supplier invoices for OCR, set par levels.
VAT invoice tools
How invoices are issued, what's included, and how to verify.
AI tools
Arrangement pricing, blog generator, card messages, OCR — all explained.
Account + billing
Software plans, AI credits, white-label and custom domains.
FAQ
The questions florists actually ask.
How long does setup take?
Start by creating your workspace and adding your catalogue. Your launch time depends on the products, team access and connected services you need to configure.
Is Floree software only?
Yes. Floree is a browser-based software platform. Use your own compatible computer or tablet; Floree does not sell or supply devices, scanners or printers.
Can I keep my own domain for the storefront?
Yes. CNAME your subdomain (e.g. shop.yourshop.ae) to cname.vercel-dns.com and add it in Settings. SSL is automatic.
How does the supplier marketplace work?
Verified wholesalers list live stock. When a SKU dips below par, you reorder in two taps — PO + delivery note + tax invoice are auto-generated on both sides.
Is my data portable?
Yes. Export inventory, customers, sales history, invoices and audit log as CSV / PDF anytime, no questions asked.
What languages are supported?
AI greeting-card messages in 15 languages. Storefront and card composer are bilingual EN + AR (RTL) natively.
What does an AI credit cost?
It's a unit of AI work — generating a blog post is 5 credits, an arrangement price is 3, a card message is 1. Plans include monthly credits; top-ups available anytime.
Still stuck?
We answer every message ourselves.
No bots. No tier-1 deflection. The same engineers and account managers who built Floree.